Attendance Allowance pitfalls: Why 58% of applicants are rejected and mistakes to avoid

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A successful Attendance Allowance claim can see pensioners receiving over £4,000 a year. However, not noting specific issues and the extent of a condition could see eligible applicants being turned away.

Attendance Allowance is provided for those over the state pension age with a long term disability or condition that means they require extra assistance. 

Successful applicants can receive between £60 and £89.60 per week depending on the type and frequency of supervision they require. 

Like with PIP, the Attendance Allowance application process has a low success rate mainly due to claimants accidentally withholding information. 

Age UK shared that applications could be turned down as claimants aren’t descriptive or don’t mention the impact of their illness or disability. 

Attendance Allowance rates depend on how one’s condition impacts their lives and how much assistance they require.

With this in mind, applicants are cautioned that when filling out the application is not the time to withhold any information no matter how insignificant it may seem. 

Applicants are also advised not to underestimate or understate their needs when filling in the form as this will definitely work against them when it comes to decision time.

Age UK shared some questions that applicants should consider when filling out the form to ensure that no aspect of their illness or disability is overlooked.

Hygiene

  • Do they need help getting in and out of the bath or shower and adjusting the controls?
  • Do they need help shaving, washing or drying their hair or putting on lotion?
  • Do they need assistance adjusting their clothes after using the toilet?
  • Do they need help using the toilet at night or changing their clothes and bedding if there is an accident in the night?
  • Do they need help with getting dressed or undressed?
  • Can they recognise when their clothes are inside out or if they are dressed inappropriately?

Treatment

  • Do they need help identifying their tablets, reading and understanding their doctors’ instructions and taking their medication?
  • Do they have difficulty managing a condition such as diabetes and can they recognise when their condition deteriorates?
  • Can they perform necessary tasks to manage their condition such as adjusting their hearing aid?

Supervision

  • Do they need supervision in case they have a seizure, fall or pass out?
  • Do they lack awareness of danger or could they be a danger to themselves or others?
  • Do they get confused, forgetful or disorientated?
  • Do they need assistance getting medication during events such as an asthma attack?

Daily tasks

  • Do they need assistance when eating and drinking?
  • Do they need help understanding, being understood or hearing people?
  • Do they need help answering the phone or dealing with correspondence?
  • Do they need assistance to navigate stairs?
  • Can they move safely from room to room?
  • Do they need assistance getting up from a chair or getting in and out of bed?

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