I left a brutal 1-star Google Maps review for a place I DIDN'T go – and everyone is divided | The Sun

THE manager of a distillery and a disgruntled would-be visitor have been locked in a dispute about a scathing one star review left on Google Maps.

An unidentified customer shared their frustrating experience after an endless struggle to book a tasting session they had won.

After multiple attempts on the phone and online to arrange a slot, they decided to do the one thing that would get their attention – posting a negative review about it online.

Finally, they heard back but things were not plain sailing from there.

In fact, things just got worse.

The distillery asked them to remove the one star review from Google Maps.

Read more about Google Maps

Don’t ignore clever NEW Google Maps update – it could save you money

Images of shipwrecks you can find on Google Maps – including the Titanic

"I responded that this had been my experience so far but I hoped to change it when we went," the individual revealed on Reddit.

"No response.

"A couple of weeks later, I updated, giving 3-stars, but with a few comments on how they could have improved service (maybe not the best place for this, I realize).

"Everything was set for the tasting when I was told by my wife (who volunteers for the organization who held the raffle) that the head of the organization was contacted by the owner of the distillery.

Most read in Tech

PARENT TRAP

All WhatsApp users warned over terrifying Father's Day text – it could cost you

TALK YOUR WAY IN

Top-secret WhatsApp changes revealed – including sneaky group chat trick

IT DOESN'T ADD UP

Mind blowing optical illusion uses two numbers to totally trick your eyes

PRICE DROP

Amazon slashes iPhone 12 range to lowest prices EVER in rare deal

"He told her (the head of the org) that he wanted to cancel the tasting because I wouldn't remove the review (even though I changed it)."

Given the poor treatment, they're now wondering whether they should revert the review back to a one star.

And many people agree that they should.

"Put the one star review back up," one reader said.

"Cancelling a tasting over an honest review is completely unprofessional."

Another added: "The professional response to a bad review is to offer to make it up to the reviewer and then TO BE BETTER."

A third said they should give zero stars if it were possible.

"They deserve everything that is coming to them," the user chimmed.

But not everyone felt the same way.

One accused them of embarrassing their wife because it's a charity event she volunteers for.

Read More on The Sun

Nationwide debit card warning as thousands of customers are sent faulty cards

Fashion fans go wild for Asda’s green skirt that’s perfect for summer

"I get you wanted what you paid for, but leaving a poor review was terrible," the person said.

"As someone who actively volunteers for things, it’s people like you that make it difficult for people like your wife & I to get donations to our causes."

  • Read all the latest Phones & Gadgets news
  • Keep up-to-date on Apple stories
  • Get the latest on Facebook, WhatsApp and Instagram

Best Phone and Gadget tips and hacks

Looking for tips and hacks for your phone? Want to find those secret features within social media apps? We have you covered…

  • How to delete your Instagram account
  • What does pending mean on Snapchat?
  • How to check if you've been blocked on WhatsApp
  • How to drop a pin on Google Maps
  • How can I change my Facebook password?
  • How to go live on TikTok
  • How to clear the cache on an iPhone
  • What is NFT art?
  • What is OnlyFans?
  • What does Meta mean?

Get all the latest WhatsApp, Instagram, Facebook and other tech gadget stories here.

We pay for your stories! Do you have a story for The Sun Online Tech & Science team? Email us at tech@the-sun.co.uk

    Source: Read Full Article