AMAZON has issued a warning to all Ring doorbell owners over cold weather.
As Britain is blasted by freezing temperatures and snowfall, you might find yourself having Ring doorbell troubles.
It's all linked to the battery and how cold weather affects it.
You'll potentially see your charge draining very quickly, and it might not even charge at all.
And when Ring doorbells get extremely cold, they can even shut off altogether.
"Extremely cold weather has unfortunate effects on lithium-ion batteries such as those used in Ring devices," Amazon explained.
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"As the mercury drops, these batteries begin to have trouble holding a charge and if it gets cold enough, they'll stop working altogether.
"As a result, at certain temperatures, the batteries in your Ring device may run out of power faster than expected and may need to be recharged more often."
Just like smartphones, Ring doorbells use lithium-ion batteries.
These batteries contain an electrolyte liquid.
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If it gets very cold, this liquid can crystallise – like honey in a chilly pantry.
If this happens, the electricity can't properly flow through the battery.
That means you can end up getting significantly worse battery life.
In some rare cases, it can mean your device shuts down altogether.
Fortunately, your Ring doorbell should work as normal once you get somewhere warm.
According to Amazon, there are three temperatures to look out for:
- 3°C: The battery may not hold a charge as effectively, resulting in you having to charge the unit more frequently
- 0°C: The battery may not charge at all. Even hardwired configurations may not charge the battery
- -20.5°C: The battery may stop working completely until temperatures warm up
What to do when Ring doorbell gets cold
Amazon has three tips for anyone using a Ring doorbell in very cold weather.
The first is to bring your device inside.
If your device gets cold and the battery runs out, bring it indoors and charge it via USB.
This means your Ring doorbell can warm up while the battery charges.
Second is to make sure your battery charges right up to 100%.
"While the battery still won't be as effective as when the temperatures are warmer, making sure that the battery is at 100% will allow your device to work as long as possible," Amazon explained.
And the third is to monitor the charge and temperature.
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If your temperature is hovering around the danger points above then you may have battery charge issues.
"It's important to constantly monitor your battery life when it gets cold to make sure your device is always working," warned Amazon.
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