OAPs say they're struggling to adapt to online world – with nearly half saying they're not 'tech savvy' | The Sun

NEARLY one in five over-60s say they are still struggling to adapt to an online world.

A survey of 1,500 adults who have reached their seventh decade found 39 per cent feel they are anything but "tech savvy".

And 18 per cent find it difficult to get to grips with the online tasks they now have to do day-to-day.

But six in 10 think there's more pressure on older generations to adapt to using technology as they've been familiar with life without it, compared to the younger generations.

As a result, almost half (49 per cent) want to learn more digital skills, as 46 per cent feel they have to rely on gadgets and technology on a daily basis.

It also emerged the typical over-60 has learnt 12 new tech related skills in the last 10 years, including making video calls (47 per cent), online shopping (42 per cent) and how to use QR codes (32 per cent).

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Ordering prescriptions (29 per cent), selling things online (22 per cent) and streaming films and TV shows (18 per cent) also featured in the list of modern skills older adults have grown used to.

The research, commissioned by BT Group, found one in 10 use these skills to feel less lonely.

And 65 per cent believe you are never too old to learn new things.

Victoria Johnson, social impact director at BT Group, said: “It’s brilliant to see through this research just how much over-60s have learnt in a short space of time and that they’re keen to keep learning.

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"To date, we’ve helped more than 14.7 million people across the UK make the most of life in the digital world thanks to our resources."

The study also found seven in 10 of those polled had to use technology in their most recent job, including emails (69 per cent), spreadsheets (41 per cent) and group chats (19 per cent).

But many felt they needed to adapt to an online world in order to complete life admin (37 per cent) and stay connected with others (34 per cent).

For 37 per cent, doing so has made their life easier, while 18 per cent said using technology has helped them feel less isolated and lonely.

The typical day sees the older age group spend an average of four hours online, by online shopping (67 per cent), paying bills (62 per cent) and keeping up to date with news (53 per cent).

While 58 per cent of those, polled via OnePoll, taught themselves how to use various devices, 17 per cent took an in-person class and 29 per cent learnt via their child.

Victoria Johnson added: “Our purpose is to connect for good, and one of the ways we do this is by helping older people boost their confidence and understanding of digital tools and technology.

"To work towards an inclusive digital future for the UK, we need to ensure that everyone is getting the benefits that technology offers.”

TOP 40 TECH SKILLS OVER 60S HAVE LEARNT IN THE PAST 10 YEARS

1. Making video calls

  1. Sending emails
  2. Online shopping
  3. Online banking
  4. Using Google Maps (or similar)
  5. Sending messages in a group chat on apps like WhatsApp and Messenger
  6. Taking a photo on a mobile phone
  7. Using QR codes
  8. Setting up group chats
  9. How to connect to WiFi
  10. Using a USB stick
  11. Ordering online prescriptions
  12. Booking holidays online
  13. Comparing insurance quotes
  14. Editing photos on a phone or computer
  15. Using Bluetooth
  16. Posting content on social media
  17. Setting up social media accounts
  18. Making an online reservation
  19. Selling things online
  20. Downloading a covid ‘pass’
  21. Listening to the radio
  22. Storing things on the cloud
  23. Filming a video on a mobile phone
  24. Choosing a restaurant
  25. Streaming films/TV shows
  26. Setting up home tech
  27. Using a smart speaker
  28. Using spreadsheets
  29. Streaming music
  30. Ordering food on an app
  31. Setting up hands free in the car
  32. Listening to a podcast
  33. Applying for jobs online
  34. Setting up /using a fitness tracker
  35. Setting up a VPN
  36. Creating a reel
  37. Using hashtags on social media
  38. Using a games console
  39. Setting up a YouTube channel

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